Our goal is to offer you the best shipping options, no matter where you are. To get FREE delivery, your order total amount must be above GH 100.00. Our delivery rate varies based on location and shipping method.
All orders placed before 10:00 am will be delivered same-day at the standard shipping rate.
All orders placed after 10:00 am will be delivered next day at the standard shipping rate.
Deliveries are generally done Monday through Sunday (Public Holidays included); anytime between the hours of 7:00 a.m. and 7:00 p.m. to residences.
To business addresses during their normal business hours Monday through Friday. Our deliveries can be scheduled to arrive at a specific time of day.
When your order is processed and ready for delivery, you will be contacted by phone, text or e-mail to confirm the delivery.
Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.